4. Configuring Outlook Express 4.01/4.5 for multiple e-mail addresses
5. Configuring Outlook Express 5 for multiple e-mail addresses
1. Introduction
It is possible to have a total of five e-mail addresses for your Virgin Net account. These can be used for friends, family or business use. This document describes how to use this feature of the Virgin Net service. It is not possible to automatically configure your e-mail software to use these addresses. It is hoped this feature will be implemented in the next version of our client software. As a consequence this means you have to manually configure your e-mail software to use additional e-mail addresses.
It is assumed that you have already registered with Virgin Net and have Outlook Express/Netscape Navigator set-up for your initial e-mail address.
You have to first register an additional e-mail address and then configure your e-mail software to use this address. These steps are described below.
Note the user information and password details which are obtained when you register an additional e-mail address are for e-mail use only. You can not login/connect to Virgin Net using this information.
For the purposes of this document Outlook Express 4.01 and 4.5 should be considered identical.
2. Registering an additional e-mail address
Before you can configure your e-mail software for a new address you must register the e-mail address with Virgin Net first. The following instructions describe the registration process.
If you are using the Virgin Net supplied copy of Internet Explorer 4.01 or greater please refer to the instructions listed under Part B. If you are using any other version of Internet Explorer or a different browser please refer to the instructions listed under Part A.
Part A - Registering without Virgin Net's Internet Explorer
Please note this includes versions of Internet Explorer not supplied by Virgin Net.
1. Connect to the Internet and open your Web Browser.
2. You will need to open the following address <http://www.virgin.net/emails> by typing it into the address/location area and pressing return. This will open the Virgin Net Mail Services page. A typical warning dialog that can be ignored for the purposes of this beta test is shown below. This warning dialog may appear whilst you are accessing the Mail Services Page. This dialog will differ slightly if you are using Netscape Navigator.
3. Click on the "Continue" button.
4. Enter your Virgin Net User name and password. This is the username and password required when you connect to Virgin Net. Then click on the "Go" button.
5. The screen will list the e-mail addresses you have registered to your account. To add a new e-mail address click the "Add an address" button.
6. Enter the required information for the person you are adding to your list of e-mail addresses. Then click the "Go" button.
7. Confirm the new e-mail address details are correct and click on the "OK" button.
8. You should then get a confirmation that the new e-mail address has been registered. Click on the "OK" button.
9. You now need to configure your Macintosh e-mail software to use the new e-mail address. You will need certain information to do this. Click on the "Update my PC" button to obtain this information.
10. It is not possible to automatically update your Macintosh using the "Go" button. You will need to click the "here" link to obtain the information required to manually configure your e-mail software.
11. Make a note of both the name, e-mail address and password of the new e-mail address you have registered. You will need this to configure your e-mail software.
12. You have now completed registering the new e-mail address. You will now have to configure your e-mail software to use this new e-mail address.
Part B - Registering with Virgin Net's Internet Explorer
1. Connect to the Internet and open Internet Explorer.
2. You will need to open the following address <http://www.virgin.net/emails> by typing it into the address area and pressing return. This will open the Virgin Net Mail Services page. A typical warning dialog that can be ignored for the purposes of this beta test is shown under Part A. This warning dialog will appear whilst you are accessing the Mail Services Page.
3. Click on the "Continue" button.
4. Enter your Virgin Net User name and password. This is the username and password required when you connect to Virgin Net. Then click on the "Go" button.
5. The screen will list the e-mail addresses you have registered to your account. To add a new e-mail address click the "Add an address" button.
6. Enter the required information for the person you are adding to your list of e-mail addresses. Then click the "Go" button.
7. Confirm the new e-mail address details are correct and click on the "OK" button.
8. You should then get a confirmation that the new e-mail address has been registered. Click on the "OK" button.
9. You now need to configure your Macintosh e-mail software to use the new e-mail address. You will need certain information to do this. Click on the "Continue" button to obtain this information.
10. Make a note of both the name, e-mail address and password of the new e-mail address you have registered. You will need this to configure your e-mail software.
11. You have now completed registering the new e-mail address. You will now have to configure your e-mail software to use this new e-mail address.
3. Removing an e-mail address
To remove any extra e-mail addresses you have registered follow the steps listed below:
1. Repeat Steps 1-4 in the section "Registering an additional e-mail address". This will open the Virgin Net Mail Services page.
2. Click on the "Remove" button on the right of the e-mail address you want removed.
3. Once you have confirmed that this is the correct address to remove, click on the "Remove" button.
4. You will then get confirmation that the e-mail address has been removed. If you click the "OK" button you will be returned to the Mail Services page.
5. You will then have to remove this e-mail account from your e-mail software.
4. Configuring Outlook Express 4.01/4.5 for multiple e-mail addresses
These instructions assume you have already registered with Virgin Net and your main e-mail address is setup and working. Outlook Express is the recommended e-mail software for using multiple e-mail addresses. Before you can configure Outlook Express for an additional e-mail address you must have registered it first. If you have not registered the new e-mail address yet please refer to the instructions in section 2, "Registering an additional e-mail address" of this document.
1. Open Outlook Express and select "Change Current User" from the file menu. Make sure you select the "Show this list at startup" option to ensure you see all your mail accounts.
2. Click on the "New User" button.
3. Replace the "New Email Address" text with the name of the person who will be using the new e-mail address. Base the initial settings for this new e-mail address on your main e-mail address. That is the one configured for you when you registered with Virgin Net. Click on the "Save" button.
4. You will then be asked whether you wish to import messages and contacts from any previous e-mail software you have been using. Only select "Yes" if this user has been using a different e-mail application before Outlook Express.
5. The Outlook Express preferences dialog will be opened automatically. Enter the new users name in the "Full name" section.
6. Enter the new e-mail address (which you should have made a note of, see step 11 in the "Registering an additional e-mail address" section).
7. Enter the new users account ID. This is the first part of the e-mail address. So if the new email address is "ron.test@virgin.net". The account ID will be "ron.test".
8. Enter the password for this user (which you should have made a note of, see step 11 in the "Registering an additional e-mail address" section).
9. For extra security and to ensure each users e-mail privacy. You can specify a password for each user. When Outlook Express is opened that password will be required before e-mail can be read. This can be set under the "Startup & Quit" section in the preferences dialog.
10. Now that you have multiple e-mail addresses. You can change between different users by selecting the "Change Current User" command on the file menu.
5. Configuring Outlook Express 5 for multiple e-mail addresses
These instructions assume you have already registered with Virgin Net and your main e-mail address is setup and working. Outlook Express is the recommended e-mail software for using multiple e-mail addresses. Before you can configure Outlook Express for an additional e-mail address you must have registered it first. If you have not registered the new e-mail address yet please refer to the instructions in section 2, "Registering an additional e-mail address" of this document.
1. Open Outlook Express and select "Switch Identity" from the file menu. Make sure you select the "Show this list at startup" option to ensure you see all your mail accounts.
2. Click on the "New" button.
3. Replace the "Identity 1" text with the name of the person who will be using the new e-mail address. Base the initial settings for this new e-mail address on your main e-mail address. That is the one configured for you when you registered with Virgin Net. Click on the "OK" button.
4a. If this new account has been used previously on this computer you should select the "I am upgrading" option. Follow the on-screen instructions to ensure all previous settings and mail is transferred correctly.
4b. If this is a new extra e-mail account you should choose the "I already have Internet e-mail account". Follow the on-screen instructions entering the information you obtained in section 2, "Registering an additional e-mail address" of this document.
5. With Outlook Express 5 you can not password protect identities.
